In this role, you will be responsible for overseeing a portfolio of projects from contract signature through onboarding, after which projects are formally handed over to Operations & Maintenance (O&M).

You will act as the central bridge between management, technical teams, and clients, ensuring that delivery operations run smoothly, predictably, and at high quality. This role combines delivery leadership, operational excellence and client relationship management, with a strong focus on continuous improvement and performance management.

The Delivery Lead and the Operations & Maintenance (O&M) Lead work as a tightly aligned leadership pair, jointly responsible for the full customer lifecycle from contract signature through long-term operations.

• Delivery Lead owns all projects from signature through onboarding.
• O&M Lead owns all projects from post-onboarding through live operations.
• A formal handover process ensures continuity, accountability, and zero loss of operational context.

• During onboarding and stabilization, both roles may be jointly involved in:

  • Client communication

  • Risk management

  • Escalations
    
    

• Seamless customer experience with no visible internal handover friction.

Must have:

• 5+ years in portfolio and delivery management, including prioritization across teams.

• Strong experience aligning resources with business and client needs

• Solid background in process creation, optimization, and continuous improvement.

• Hands-on experience working with KPIs and performance metrics

• Electrical engineering/industrial automation (or comparable) engineering background, with a strong understanding of the implementation of software and hardware / IoT technologies

• Strong communication skills with the ability to report clearly and effectively to senior leadership (COO).
  

• Domain knowledge in the European renewable energy sector

• Experience working in startup or scale-up environments.

• Ability to speak Dutch
  

Key Responsibilities 

Project & Portfolio Management

• Own a portfolio of delivery-phase projects from signature to onboarding.

• Set clear priorities across the portfolio in collaboration with management and sales.

• Coordinate closely with delivery and engineering teams to ensure:

  • Efficient resource allocation

  • Realistic timelines

  • High service quality

• Drive continuous improvement in delivery execution, tooling, and ways of working.

Team Leadership

• Lead, mentor, and develop a team of Project Managers and Project Engineers (8)

• Set clear performance expectations, provide structured coaching, and conduct regular reviews.

• Design, document, and continuously improve best practices,

Capacity Planning & Resource Allocation

• Lead capacity planning across projects and teams.

• Ensure optimal resource allocation based on priorities, availability, and skills.

• Anticipate delivery bottlenecks and proactively mitigate risks.

Client Relationship Management

• Act as a trusted delivery partner for clients during the delivery phase.

• Build long-term client relationships based on transparency and reliability.

• Serve as the primary escalation point for functional and delivery-related issues until handover to O&M.
  

Operational Excellence & Process Management

• Define, implement, and continuously optimize delivery and operational processes.

• Drive structured improvements across onboarding, handovers, and cross-team collaboration.

• Ensure scalable operations as the portfolio and organization grow.

KPI & Performance Management

• Contribute to accurate forecasting and portfolio performance tracking.
• Develop, track, and report on operational KPIs.
• Use data-driven insights to steer improvements and decision-making. 
• Provide clear, concise reporting to the COO on: project status, delivery performance, risks and dependencies and transition into O&M